HOW DO I RETURN OR EXCHANGE AN ITEM?

RETURN POLICY

-Item can only be returned within 7 days from the day it was received by client.
-The customer is responsible for the RETURN SHIPPING COST and CUSTOM DUTIES upon receival in Lebanon.
-For return request please contact customercare@sarahsbag.com
Items should be in the exact condition in which they were shipped.
-We apologize for no accepting any item that has been worn or damaged
Customized items cannot be returned or exchanged.

REFUNDS

-Item can only be refunded within 7 days from the day it was received.
-The customer is responsible for the RETURN SHIPPING COST and CUSTOM DUTIES upon receival in Lebanon.
-The bag will be refunded once it is received and checked by Sarah’s bag team.
-You will receive an email from a Sarah’s Bag customer care associate confirming that the bag you wish to return has been received and your refund has been processed.
-Please allow 5 business days from the time we receive the bag for the refund to be processed. Please allow your financial institution up to 10 business days to post the refund to your account.

EXCHANGE

In the case our client wished to exchange an item
-Item can only be exchange within 7 days from the day it was received.
-The shipment cost and custom duties (back and forth) are the responsibility of the customer.
-Client will need to mention which product you would like to exchange the purchased item with.
-The cost difference between the product previously bought and the new one chosen will either be refunded (if the new item selected is less expensive) or charged to the buyer (if the new item selected is more expensive).

Job Title: Content Creator & Community Manager
Location: Beirut
Platforms: Instagram, TikTok, Facebook, LinkedIn  
Overview:

Sarah’s Bag is seeking a dynamic Content Creator & Community Manager with 1-2 years of experience to oversee and manage our social media presence. We are looking for a creative individual with a passion for fashion, photography, and social media management. This role requires expertise in Instagram and familiarity with TikTok, along with active involvement in our brand campaigns.  
Responsibilities include:
  • Managing and curating content for our Instagram account  
  • Writing compelling captions and engaging with our community  
  • Staying updated on Instagram's latest best practices  Analyzing and reporting on platform performance  
  • Collaborating with the marketing team on campaign ideas and involved in the photo shoots  
Qualifications:
  • Deep interest or relevant experience in fashion or retail  
  • Proven track record in Instagram management  
  • Creative flair for styling and content creation  
  • Strong grasp of social media platforms and trends  
  • Proficiency in content creation tools such as Photoshop, Illustrator, Canva  
  • Excellent written and verbal communication skills in English  
  • Strong attention to detail and organizational abilities  
  • Ability to work independently and collaboratively within a team  
To Apply:
Please submit your CV and a cover letter to careers@sarahsbag.com outlining your interest and qualifications for this position at Sarah’s Bag.  
Best regards,  
Sarah’s Bag 

Job Title: Stock and Production Assistant
Location: Tabaris, Beirut

Overview:
Sarah’s Bag is looking for a dedicated full-time Stock and Production Assistant to join our team. We seek an individual who is organized, detail-oriented, and eager to build a career in fashion production.

Responsibilities include:

  • Organizing stock efficiently
  • Performing data entry for production records
  • Managing transfers between warehouses and departments
  • Conducting quality control to ensure product standards

Qualifications:

  • Proficiency in spoken and written English
  • Well-organized and meticulous
  • Computer proficiency (Excel, PowerPoint)
  • Strong attention to detail
  • Interest in pursuing a career in fashion production

To Apply:
Please submit your resume and a cover letter detailing your relevant experience and interest in the Stock and Production Assistant position at Sarah’s Bag to careers@sarahsbag.com.

Best regards,
Sarah’s Bag section